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**Customer Care Agent** A Generic Agent is an AI-powered virtual assistant designed to understand natural language queries and provide accurate, relevant responses across multiple domains. It functions as an intelligent information assistant, capable of handling topics such as general knowledge, culture, technology, AI concepts, language translation, and more. Users can interact with the Agent in simple, conversational language—just as they would speak to a human—and in multiple languages. The Generic Agent intelligently identifies the user’s intent and delivers clear, meaningful, and context-aware answers. Key Features: Understands natural language queries Supports multi-language conversations Provides domain-independent, knowledge-based responses Context-aware and intent-driven replies Easy integration with external systems Technology & Integration: Currently integrated with OpenAI Can be integrated with any Large Language Model (LLM), such as Gemini, and other enterprise LLM platforms This makes the Generic Agent a flexible, scalable AI solution suitable for websites, applications, customer support systems, and internal knowledge assistants.